Privacy Policy
Last Updated: January 22, 2026
Keidal LLP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.keidal.com and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request information about our services
- Subscribe to our newsletter
- Contact us via email or phone
This information may include:
- Name
- Company name
- Email address
- Phone number
- Job title
- Business address
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Date and time of visits
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy section below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries: We use your contact information to respond to your questions and requests
- To provide our services: To deliver consultancy and manufacturing services you've requested
- To improve our website: To understand how visitors use our site and improve user experience
- To send marketing communications: With your consent, to send you information about our services (you can opt-out at any time)
- To comply with legal obligations: To meet regulatory and legal requirements
- To prevent fraud: To protect against fraudulent or illegal activity
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legal obligation: Processing is necessary for us to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email hosting, web hosting)
- Legal requirements: When required by law, court order, or government regulation
- Business transfers: In connection with a merger, acquisition, or sale of business assets
- With your consent: When you have given us explicit permission to share your information
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Contact form inquiries: 3 years from last contact
- Client records: 7 years from end of business relationship (for tax and legal compliance)
- Marketing consents: Until you withdraw consent or 2 years of inactivity
- Website analytics: 26 months
6. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA) or United Kingdom, you have the following rights:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data ("right to be forgotten")
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request transfer of your data to another organization or to you
- Right to object: Object to our processing of your data
- Right to withdraw consent: Withdraw your consent at any time
- Right to lodge a complaint: Complain to your local data protection authority
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Cookie Policy
7.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
7.2 Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
- cookie_consent: Stores your cookie preferences (expires after 1 year)
- PHPSESSID: Session management for form submissions (expires when you close your browser)
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics: Tracks website usage statistics (expires after 2 years)
7.3 Managing Cookies
You can control and manage cookies through your browser settings. You can also update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
Note: Disabling certain cookies may impact the functionality of our website.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
- Regular backups
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Keidal LLP
Registered in England and Wales
Incorporation No: OC369395
For data protection enquiries, please use our secure contact form.
14. Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
United Kingdom
Website: ico.org.uk
Helpline: 0303 123 1113